Melissa Dagne's Resume

Strategic instructional technology leader in higher education, specializing in curriculum design, academic technology systems, and faculty development. Proven ability to design, implement, and optimize technology-enhanced learning environments across diverse disciplines, including medical and health professions education. Recognized for delivering faculty professional development on instructional design, digital accessibility, and educational technology.

Professional Experience

6 years: Assistant Director of Instructional Technology 
  • Support faculty within academic affairs for a medium-sized private university
  • ​Provide strategic instructional leadership for outcome-based education initiatives across five health profession schools 
  • Lead the selection, implementation, and optimization of academic technology systems supporting teaching and learning 
  • Oversee technical support operations across geographically distributed campuses 
  • Collaborate with IT to maintain instructional technologies and deliver end-user training 
  • Develop and manage budgets, leveraging enterprise-wide resource planning strategies 
  • Guide curriculum and course design across in-person, online, and blended modalities using emerging technologies 
3 years: Education Development Specialist and Course Designer in Medical Education
  • Designed and developed unified online learning environments for pre-clinical medical education 
  • Consulted with faculty on instructional strategies for classroom, blended, and online delivery aligned with accreditation and institutional standards 
  • Led initiatives in instructional technology adoption, including testing, training, documentation, and user support 
  • Analyzed evaluation data to identify instructional gaps and implement continuous improvement strategies ​
  • Collaborated with clinical and research faculty to create and curate interactive educational materials
4 years: Instructional Designer in Undergraduate and Graduate Education 
  • Designed and developed hybrid and online courses with a focus on accessible, interactive content 
  • Redesigned courses to improve LMS efficiency, faculty workflows, and student learning outcomes 
  • Collected, analyzed, and reported instructional data to support program and course improvement 
  • Developed and delivered faculty training on instructional technologies 
  • Led technical support operations, assisting up to 600 users per month while maintaining high service standards 
  • Created web-based instructional resources and represented the department at institutional events and conferences ​
10 years: Academic Technology Specialist & Teacher Education Program Coordinator
  • Designed and delivered online faculty development focused on classroom technologies and digital tools 
  • Developed instructional materials, including simulation-based tutorials
  • Applied UX design principles to improve classroom technology interfaces and user experience 
  • Managed web content and analyzed user data to inform continuous improvement 
  • Designed and delivered instructional programs for teacher certification preparation 
  • Facilitated large-group seminars (up to 100 students) and small-group instruction achieving 90%+ pass rates 
  • Developed print and digital instructional materials and maintained LMS courses and program websites ​
10 years Graphic Design, Editing, and Web Development
  • Developed a comprehensive teacher certification study guide for three co-authors 
  • Edited and authored content to ensure clarity, accuracy, and instructional effectiveness 
  • Designed layout and visual elements to enhance comprehension 

Education & Technical Skills

Master of Arts in Education, Instructional Technology
Bachelor of Arts in Interdisciplinary Studies, Certified EC-8 Teacher
Collaboration & Productivity: Microsoft 365, SharePoint, Microsoft Teams & Loop, Qualtrics, Toggl, FreshService
Media & Development: Audacity, Camtasia, Audiate, Canvas Studio, HTML, Articulate, iSpring, SoftChalk
Educational Technology: Canvas LMS, Poll Everywhere, Padlet, EdPuzzle, Hypothesis, Respondus Lockdown Browser, Examsoft, Cidi Labs Design Plus, UDOIT, Ally by Blackboard 

Professional Contributions